Terms & Conditions

Welcome to Feel Better Medical and Wellness Co. By accessing or using our website, booking system, or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

Feel Better Medical and Wellness Co. provides both in-clinic and telehealth consultations by an Australian-registered Nurse Practitioner with prescribing rights.

Our services include:

• Medical weight loss consultations
• Women’s health and menopause management
• General health consultations
• Repeat prescriptions and medical certificates
• Wellness and lifestyle support

Information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. 
Medical advice is provided only during a booked consultation. Always seek advice from your healthcare provider regarding medical conditions. If you are experiencing a medical emergency, call 000 or go to your nearest emergency department.

All consultation fees are displayed at the time of booking. Payment is required at the time of booking or service delivery. 
Medicare rebates may apply for eligible patients in accordance with current Medicare rules. Telehealth rebates depend on individual eligibility (e.g. a face-to-face appointment within the last 12 months). 
No Medicare rebate applies to express scripts or medical certificate services.

Appointments must be cancelled or rescheduled at least 24 hours before the scheduled time. 
Cancellations made with less than 24 hours’ notice, or failure to attend, may incur the full consultation fee. 
Refunds are not available once a consultation has commenced.

Patients are responsible for ensuring a private, safe, and stable environment for telehealth appointments. Reliable internet and an appropriate device are required. 
Certain cases may require a face-to-face consultation for clinical safety or Medicare eligibility. 
By booking a telehealth appointment, you consent to receive care via electronic communication.

Patients are responsible for following up their own test results, investigations, and referrals. 
While the clinic makes reasonable efforts to contact patients about clinically significant results, it remains the patient’s responsibility to:

• Contact the clinic for results,
• Arrange follow-up appointments as advised, and
• Discuss ongoing concerns or treatment plans.

Feel Better Medical and Wellness Co. complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 
For more information on how your personal and health information is collected, stored, and used, please refer to our Privacy Policy.

You agree not to:

• Use this website for unlawful purposes;
• Reproduce, distribute, or modify content without written consent;
• Upload or transmit harmful, misleading, or offensive material;
• Interfere with or compromise website or booking-system security.

All content, imagery, branding, and materials on this website are the property of Feel Better Medical and Wellness Co. Pty Ltd. 
No content may be copied or used without written permission.

We endeavour to maintain accurate and current information; however, we make no guarantees regarding completeness or accuracy. 
Feel Better Medical and Wellness Co. is not liable for:

• Loss or damage arising from website or service use;
• Technical interruptions or data loss; or
• Any indirect or consequential damages.

Email: admin@feelbettermedical.com.au
Website: www.feelbettermedical.com.au
Location: Seymour, VIC, Australia